Wednesday 14 October 2015

Importance of customer service in oil and gas royalty partnerships

Do you want to liquidate your idle property? If you own a property that has mineral rights you may be able to sell oil royalties for significant oil and gas leases revenue. Oil and gas lease income is a profitable business relationship to have and it is almost always connected with a “ big brother” company.
A “big brother company” or the one with the most assets, frequently deal with numerous “little brother company” such as the private landowner or a small prospector. This small detail can spell the difference between a good partnership and a great one. Perhaps one of the best qualities in successful moguls, aside from their business acumen, was also their emphasis on investing in human relations and customer service.
These both fields maybe related but they both are not interchangeable because human relations is employee relation and customer relations is the companies standards and training techniques. This will serve oil and gas royalty owner in good stead to factor in the company’s business model in public relations. Of course the money out of the deal is at the top priority, but one shouldn’t be compromising on integrity, sound environmental practices or anything else that is as common as courtesy.
Do not allow the company to lump you as a commodity along with your oil and gas royalty. Below is the list of things you should be considering to spot a profit-oriented companies they do not have regard of public relations.
Services
- Consider how flexible company is in the process of selling oil and gas royalties to make the process easier. What about assessing your property for you to have a working knowledge of how much is it worth. What about paying the cost of taxes that comes with the deal.
·         Courtesy: This may be a common aspect and this may not be considered as often which dealing. Courtesy should never be compromised. If the company represented by the employees constantly violates this cardinal rule, this implies that it may be willing to do out flout issues like environmental sustainability maybe.
·         Experience: An experienced company keeps in mind your requirements and you do not have to constantly remind them about your requirements. They will contact you as soon as possible. They may contact you before the day ends. An experienced company is expected to deliver your contract in as soon as three days.
·         Customer Relations: you can easily judge this aspect in a company’s policy by calling their hotline number. Considering whether the customer service representative is courteous and helpful. Also by judging the people they send to make negotiations with you also depicts where your oil and gas royalty stands in their priorities.
UniRoyalties, Ltd is the best source to evaluate your oil and gas lease to maximize your asset withdrawal. It specializes in fast evaluation and processing of your oil and gas investments lease and provides a complete working solution on the behalf of the investor. Always remember to sell your oil and gas royalty to a company wherein their excellent services just fit right into your needs.

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